With the rapidly changing situation of the Coronavirus (COVID-19) across Europe we are closely monitoring the situation to ensure we are in a position to react accordingly, to minimise disruption to our business and importantly to you as our customers.
We would like to assure you that all our departments including our production are fully operational and that products are available with standard lead times. However, transport times may be increased due to extra checks at border crossings due to the new country restrictions to movement.
As a digitally focussed organisation we are fortunate to have a number of technologies available to us which will enable a large number of our team to work from home. To facilitate this approach we are requesting that, where possible, communication with RECAIR is made via email during this period. This will ensure that as and when our employees commence home-working, all enquiries can be processed effectively and efficiently as usual.
Sales orders and delivery information: firstname.lastname@example.org
After Sales and Technical: email@example.com
You can also continue to contact your regional sales manager as normal via email or phone.
Finally, we would like to assure you that we will continue to update you with any changes to the current situation as they occur and we wish all our customers all the best and good luck throughout this crisis.
Thank you for your understanding and continued custom.